Senem Guney, PhD, CPXP, is the Founder and Chief Experience Officer at NarrativeDx. Senem got her PhD in Organizational Communication & Technology at The University of Texas at Austin. Her dissertation was based on her work as a process consultant at the IBM Austin Hardware Lab. She was on the faculty of the College of Computing and Information at SUNY, Albany. She was also a Fellow at the Center for Technology in Government, a SUNY-Albany affiliated think tank. Her research and consultancy experience spans across healthcare, technology development, and state government organizations.